

Businesses are turning to Managed Security Service Providers (MSSPs) to help navigate increasingly complex cybersecurity risks. However, not all MSSPs are created equal. SecureOps sets itself apart by focusing on more than technology — it puts people and relationships at the heart of its approach.
But change comes fast. SecureOps works with a vast network of partners. Director of Infrastructure Support, Frank Maddison, says, “We work with them on the current state [of cybersecurity and] what the future looks like, including continued growth and a continued focus on automation orchestration and AI capabilities within our managed infrastructure.”
25 years in the industry, a vendor-agnostic approach, and a look to the future have earned SecureOps long-term customer relationships—some for more than two decades.
“Valuable services are about people and collaborative relationships. A positive MSSP client relationship means being comfortable enough to have uncomfortable conversations,” says Maddison.
SecureOps is also deeply flexible, adapting to each organisation’s existing technology stack rather than forcing a one-size-fits-all solution. Whether through 24/7 SOC monitoring, infrastructure management or vulnerability remediation, its hands-on experts integrate seamlessly.
By embedding expertise into client operations, SecureOps proactively strengthens security postures and drives meaningful change.