DAYTON, Ohio (WKEF) — Kettering Health continues to work to get all its systems back online following a cyber security incident that happened Tuesday morning.
The health network shared the following statement Wednesday evening:
“Teams across Kettering Health are working diligently around the clock to restore our systems in the aftermath of unauthorized access that caused a system-wide technology outage.
At this time, procedures are being evaluated on a case-by-case basis based upon collaborative decision-making between care teams, with safety as our highest priority.
Additionally, if our care teams have patients’ contact information, they will contact patients by phone about rescheduling procedures. While we recognize this process has not been seamless, and we ask for everyone’s patience while we continue to work through this issue.
We understand our patients’ concerns for their privacy and information security. We have no evidence that personal cell phone apps, like MyChart, or the information in them have been compromised. Additionally, Kettering Health will never reach out to staff or patients via social media.
We are grateful to our remarkable providers and staff who are continuing their work despite these challenges and to our community partners helping us make meaningful progress through our current situation.
Official updates can be found on Kettering Health’s website at ketteringhealth.org/system-wide-technology-outage”
