KETTERING, Ohio (WKRC) – A major hospital network in the Miami Valley area is experiencing a system-wide technology outage due to a cybersecurity attack.
Kettering Health said that the outage has limited their ability to access certain patient care systems across their organization. Both inpatient and outpatient elective procedures at Kettering Health facilities were canceled for Tuesday and will be rescheduled for a later date.
Kettering Health said that its call center is also experiencing an outage and may not be accessible to those who are trying to reach out. Local 12 spoke with Intrust IT Cybersecurity Consultant Dave Hatter about what he thinks is happening.
“When you see something like this, it’s some type of malware, usually a ransomware attack, and the goal typically is to extort, steal information, and/or extort money. The ultimate goal being to get money,” said Hatter.
Hatter said that nowadays most ransomware attacks also have a second, more devious angle.
“They’re also typically stealing your data along the way. They’re exfiltrating the data out of the organization. Anything they can touch because it gives them extra leverage,” said Hatter.
Kettering Health said that only elective procedures are being rescheduled. It said the emergency rooms and clinics are open and that it’s continuing to see patients.
At 5:18 p.m., Kettering Health said that it confirmed reports that scam calls have also taken place.
It said the calls came from people claiming to be Kettering Health team members and requesting credit card payments for medical expenses. Kettering Health is encouraging anyone who has received a scam call to report it to law enforcement.
Kettering Health said it hasn’t figured out at this time if the scam calls are connected to the system-wide technology outage it has been dealing with. The Greater Dayton Area Hospital Association (GDAHA) released a statement, saying they are aware of what has taken place.
“While the incident is deeply concerning, it is also a powerful reminder of the critical importance of collaboration, preparedness, and resilience in healthcare. Our hospitals train continuously for events like this, integrating technology security into their emergency preparedness planning and protocols just as they do for natural disasters or mass casualty incidents. Through coordinated drills, downtime documentation and procedures, and real-time communication channels, our healthcare providers are equipped to maintain continuity of care—even in the face of digital disruptions.
“GDAHA works in close partnership with all area hospitals, public health agencies, and emergency responders to ensure patients continue to receive the care they need. Together, we share resources, clinical expertise, and operational support to minimize disruption and protect patient safety across the Dayton region. Technology threats are an unfortunate reality in today’s world, but our region’s hospitals remain steadfast in their commitment to delivering safe, reliable, high-quality care. We applaud the dedication of healthcare workers across our region who, even under pressure, continue to serve with excellence, compassion, and resilience.”
